Follow Us:
Terms and Conditions for Starlink Equipment and Services
Last updated: 18 January 2026
These Terms & Conditions (hereinafter the “Terms & Conditions”) apply to any Starlink Kits and services (hereinafter the “Services”) the Customer (hereinafter the "Customer" and /or "You") orders and/or receives and/or from any of its subsidiary, affiliated, associated or parent companies (hereinafter referred to either individually or collectively as the “Provider”).
The Agreement also incorporates by reference the terms, policies and specifications of Starlink, a division of SpaceX (“Starlink”), as made available on Starlink’s legal webpage for the region applicable to the Customer (the “Starlink Policies”), including, without limitation: (1) Starlink Acceptable Use Policy, (2) Starlink Privacy Policy, (3) Starlink Software License & Usage Terms, (4) Starlink Fair Use Policy, (5) Starlink Specifications, and, where applicable, (6) Starlink Maritime Service Terms.
The Starlink Policies form part of the Agreement and are incorporated herein by reference. In the event of any conflict or inconsistency between these Terms and the Starlink Policies, the Starlink Policies shall prevail to the extent of such conflict.
This Agreement is made between Seny Maritime LLC, UIC/EIK: 208587893, VAT number: BG208587893
registered address: District 52-38, Village Cherkovo, Karnobat Municipality, Burgas Region, 8478, Bulgaria ("Seny Maritime"), and the customer identified in the relevant Service Order ("Customer", "End-User" or "you") and is subject to the terms and conditions set forth below (Terms of Service):
Version updated: 18 January 2026
No COMMUNICATON NETWORKS or Service on territory of the Republic of Bulgaria
Services for the provision of public electronic communications networks and/or public electronic communications services are intended to be provided on board vessels flying a foreign flag and/or operating in international waters, i.e., outside the territory of the Republic of Bulgaria.
The provision of public electronic communications networks or services is not carried out within the territory of Bulgaria or to end-users in Bulgaria.
1. Terms of Service
1.1 Services. The Customer acknowledges that SENY MARITIME provides access to and support services related to Starlink connectivity services selected by the Customer and further described in the Starlink Specifications (the “Services”), as well as the Starlink user terminal/dish, Wi-Fi router, power supply, mounts and related accessories (collectively, the “Starlink Kit” or “Kit”). SENY MARITIME agrees to provide and perform the Services in accordance with these Terms for use at the yacht, commercial shipping vessel, oil rig, cruise ship, or other permitted location owned and/or operated by the Customer (the “Site”). The Customer further acknowledges that the Services and the Kit (including features, specifications and availability) may be under development and may change from time to time. The Customer agrees to comply with these Terms and all applicable Starlink Policies.
1.2 Coverage. The Customer acknowledges that the Services may not be available in all locations and are contingent upon network availability, regulatory restrictions, and Starlink’s approval and/or eligibility requirements.
1.3 Support. Customer support provided by SENY MARITIME will be available for the Starlink Kit(s) and the Services in accordance with the support plan selected by the Customer at the time of the initial purchase. Support may include creating.
2. Term, Termination and Suspension
2.1 Term. The term of this Agreement shall commence on the date SENY MARITIME accepts the Customer’s order (the “Effective Date”) and shall continue for successive one (1) month periods (each, a “Subscription Term”) unless and until terminated in accordance with this Agreement. Either Party may elect not to renew the Agreement by providing the other Party with at least thirty (30) days’ prior written notice of non-renewal.
2.2 Termination; Suspension. SENY MARITIME may, in its sole discretion, suspend the Services and/or terminate this Agreement, in whole or in part, immediately (with or without notice, where permitted by applicable law) if: (a) the Customer fails to pay any amount when due in accordance with this Agreement; or (b) the Customer breaches, or SENY MARITIME reasonably suspects the Customer has breached, this Agreement, including, without limitation, the Customer representations set out in Sections 5.6 and 5.7.
If SENY MARITIME terminates this Agreement solely due to SENY MARITIME’s convenience (and not as a result of the Customer’s non-payment, breach, suspected breach, fraud, misuse, or violation of applicable law or the Starlink Policies), the Customer will be entitled to a pro-rated refund of any Monthly Recurring Charges (“MRC”) paid in advance for Services not provided as of the effective termination date. No refunds shall be due for (i) charges accrued prior to termination, (ii) one-time fees, activation/provisioning fees, installation/configuration fees, shipping, taxes, duties, or (iii) Services suspended or terminated due to the Customer’s actions or omissions.
To the maximum extent permitted by applicable law, termination or suspension under this Section shall be the Customer’s sole and exclusive remedy, and shall not give rise to any further recourse, claim, or damages against SENY MARITIME.
3. Subscription Term
3.1 Term and Renewal
a) Service subscriptions are provided on a recurring billing cycle (typically monthly) as specified in the applicable Order, invoice, or customer portal (each, a “Subscription Term”).
b) Unless otherwise stated in writing, the Subscription automatically renews at the end of each Subscription Term for successive terms of the same length until cancelled in accordance with these Terms.
3.2 Start of Service
a) The Subscription Term begins on the activation/provisioning date or the date the Service is made available for use (whichever occurs first).
b) Activation/provisioning may require successful account verification and assignment of the applicable Terminal/Kit ID to the relevant plan.
3.3 Fees and Billing
a) Subscription fees are billed in advance on the first (1st) day of each calendar month (or on the activation date if the Service starts mid-month), unless otherwise specified in the Order, invoice, or portal, or agreed in writing.
b) If you upgrade/downgrade a plan or change allowances during an active Subscription Term, charges may be prorated and billed immediately or reflected on the next invoice/billing cycle, and will take effect from the next Subscription Term (typically on the 1st day of the following month).
3.4 Cancellation Effective Date
a) You may request cancellation at any time via the customer portal or by written notice to support@senymaritime.com.
b) Unless required by applicable law or expressly stated otherwise, cancellation becomes effective at the end of the current Subscription Term (i.e., the end of the current billing month), and the Service will remain available until that time.
3.5 Suspension and Termination
a) We may suspend or terminate the Subscription if: (i) fees are overdue; (ii) fraud, misuse, or unauthorized activity is suspected; (iii) required verification is not completed; (iv) use violates these Terms, the Starlink Policies, or applicable law; or (v) suspension/termination is required by Starlink and/or upstream providers.
b) Suspension or termination does not relieve you of payment obligations accrued prior to the effective date of suspension or termination.
3.6 Changes to Plans and Pricing
a) Plan features, allowances, and pricing may change due to Starlink/upstream provider updates or operational requirements.
b) Where reasonably practicable, we will provide notice of material changes before they take effect. Continued use after the effective date constitutes acceptance of the updated plan/pricing.
3.7 No Guaranteed Availability
Service availability, performance, coverage, and continuity may vary due to network conditions, regulatory restrictions, maritime/territorial limitations, and third-party dependencies. We do not guarantee uninterrupted or error-free Service during any Subscription Term.s.
b) Where reasonably practicable, we will provide notice of material changes before they take effect. Continued use after the effective date constitutes acceptance of the updated plan/pricing.
4. Refunds, Cancellations and Returns
4.1 Definitions
For the purposes of this Section:
“Equipment” means Starlink terminals, antennas, routers, accessories, mounts, cables, and any other hardware sold or supplied by us.
“Services” means connectivity plans, subscriptions, data packages/top-ups, activation/provisioning, and related support provided directly by Starlink and/or through our provisioning as an authorised reseller/integrator (as applicable).
“Order” means any purchase of Equipment and/or Services placed with us.
4.2 Service Cancellation (Subscriptions)
a) You may request cancellation of a Service subscription at any time via the customer portal, written request, or other method we make available.
b) Unless required by applicable law or expressly stated in your Order/Invoice, cancellations take effect at the end of the current billing period, and fees already paid are non-refundable, including any unused portion of the billing period.
c) Where applicable, Starlink may continue providing Service until the end of the paid billing cycle. We do not guarantee immediate termination.
d) Any activation, provisioning, onboarding, configuration, or administrative fees are non-refundable once the provisioning process has started.
4.3 Data Packages / Top-Ups / Prepaid Allowances
a) Data packages/top-ups and prepaid allowances are non-refundable once provisioned, allocated to an account, or made available for use, even if not fully consumed.
b) If a data allocation was applied incorrectly due solely to our error, we may (at our discretion) correct the allocation or issue an account credit. No cash refund is guaranteed.
4.4 Equipment Order Cancellation (Before Shipment)
a) If you cancel an Equipment order before shipment, we will refund the amounts paid for that Equipment, excluding any non-refundable fees (if applicable), within [X] business days after confirmation of cancellation.
b) If the Equipment has already been dispatched, the request will be treated as a return under Section 4.5.
4.5 Equipment Returns (Non-Defective)
a) Returns of non-defective Equipment are accepted only if:
i) the return request is submitted within [14/30] days of delivery;
ii) the Equipment is unused, in original packaging, with all accessories and documentation; and
iii) you obtain a Return Authorisation (RMA) from us before sending anything back.
b) Unless required by applicable law, the following are non-refundable: shipping/delivery charges, customs fees, duties, taxes, and handling charges.
c) We may apply a restocking fee of up to [10–20]% for non-defective returns, depending on condition and packaging.
d) You are responsible for return shipping and risk of loss until the Equipment is received and inspected by us (or our designated warehouse).
e) We may refuse returns or reduce the refund if Equipment shows signs of use, damage, missing parts, altered serial numbers, or is not in resalable condition.
4.6 Defective Equipment / DOA (Dead on Arrival)
a) If Equipment is defective on arrival, you must notify us within [7/14] days of delivery with photos/videos and the serial/Kit ID.
b) We will assist with troubleshooting and, where applicable, facilitate repair/replacement/RMA under the manufacturer’s and/or Starlink’s return/warranty process.
c) Remedies for defective Equipment may include repair, replacement, or refund only where the manufacturer/Starlink authorises such remedy (and subject to their policies).
d) For defects caused by misuse, incorrect installation, unauthorised modifications, water ingress outside rated protection, power issues, or physical damage, refunds are not available.
4.7 Third-Party / Starlink Terms
a) Certain aspects of the Services (including billing cycles, cancellation mechanics, refunds, and account eligibility) are controlled by Starlink and/or its authorised distributors.
b) Where a conflict exists between our policy and Starlink’s mandatory rules for the relevant plan/account type, Starlink’s rules will prevail to the extent applicable.
c) We do not provide refunds for amounts we are not refunded/credited by Starlink or upstream suppliers, except where required by applicable law.
4.8 Chargebacks and Payment Disputes
If you initiate a chargeback or payment dispute without first contacting us and providing a reasonable opportunity to resolve the issue, we may suspend Services, pause provisioning, and/or deny future orders, to the extent permitted by law.
4.9 How to Request a Cancellation or Return
To request cancellation or a return, contact support: support@senymaritime.com and/or Telegram, and provide: (i) Order/Invoice number, (ii) Kit/Terminal ID (if applicable), (iii) reason for request, and (iv) supporting photos/videos for defects. We will confirm eligibility and next steps.
5. Starlink Kit
5.1 Delivery and Installation.
Unless otherwise agreed in writing between SENY MARITIME and the Customer, the Customer is solely responsible for installing the Starlink Kit at the Site at its own risk, cost and expense, and in strict compliance with the Starlink installation guide and instructions (the “Install Guide”), available upon the Customer’s request.
Title to the Starlink Kit shall transfer to the Customer upon delivery.
Delivery of Starlink Kits is subject to Incoterms® 2020: EXW (Ex Works) for U.S.-based Customers, or DAP (Delivered at Place) for all other Customers, unless otherwise agreed in writing.
The Customer must install the Kit in a location with a clear field of view. Kits must not be installed under a radome; doing so may adversely affect performance. A minimum separation distance of 4 m (14 ft) should be maintained between Kits and other co-located antennas. Kits must be installed securely so that they cannot be dislodged due to weather, vibration, motion, or other external factors.
The Customer is solely responsible for compliance with all applicable laws, rules and regulations (including, without limitation, building codes, zoning rules, ordinances, lease obligations, and landlord/owner approvals) relating to the installation and use of the Starlink Kit and the Services. The Customer is solely responsible for obtaining all permits, approvals and authorisations and for paying any associated fees, duties, taxes, customs charges or other charges required for the Customer’s use of the Starlink Kit and Services or installation of the Starlink Kit.
5.2 Kit Modifications.
The Customer shall not modify the Starlink Kit in any manner that contradicts the Install Guide or otherwise alters the transmission characteristics of the Starlink Kit. Any modifications or alterations (including cosmetic changes) may void any applicable warranty and may affect Service performance.
To avoid voiding any applicable warranty, any modification must be approved in advance in writing by Starlink and may be subject to additional evaluation fees to assess operability. If Starlink determines, in its sole discretion, that the Customer’s installation or modification of a Kit has caused a material degradation of the Service or the Kit, any applicable warranty may be voided.
5.3 IN-MOTION USE PROHIBITED FOR UNDESIGNATED STARLINK KITS AND COUNTRIES.
THE CUSTOMER IS PROHIBITED FROM INSTALLING OR USING A STARLINK KIT ON A MOVING SITE UNLESS STARLINK HAS DESIGNATED THE SPECIFIC STARLINK KIT MODEL AND/OR MOUNT FOR IN-MOTION USE AND ALL REQUIRED IN-MOTION APPROVALS HAVE BEEN OBTAINED IN THE COUNTRY OF USE.
IN-MOTION SERVICES ON A SITE VIA AN UNAUTHORIZED STARLINK KIT OR IN AN UNAUTHORIZED COUNTRY ARE PROHIBITED, WILL VOID THE LIMITED WARRANTY OF THE CUSTOMER’S STARLINK KIT, AND MAY BE GROUNDS FOR IMMEDIATE TERMINATION OF THIS AGREEMENT.
Please refer to the Starlink Specifications for a description of the Starlink Kit models designated for in-motion use.
5.4 Kit Installation for Use on Moving Sites.
If installing a Starlink Kit for use on a moving Site, the Customer agrees to take proper precautions and is solely responsible for ensuring that the antenna mount is installed on a structurally sound, horizontal surface and secured in accordance with the Install Guide and the proper mount.
The Customer acknowledges that a Starlink Kit falling off a moving Site due to improper installation can cause serious accidents resulting in property damage, bodily injury, or death. The Customer shall not mount any Starlink Kit on any moving Site if it is not stable or cannot be properly secured as required by the Install Guide and used with the proper mount.
5.5 Obsolescence; Remedies.
The Starlink Kit and Services are novel, under development, and subject to change. If Starlink permanently discontinues support for a specific Starlink Kit model such that Starlink no longer provides Service for that model (other than due to the Customer’s breach, misuse, or violation of the Starlink Policies), then, subject to applicable law and Starlink/upstream supplier rules, SENY MARITIME will, at its discretion:
(a) provide a replacement Kit of comparable functionality (if available), or
(b) refund the price paid for the affected Kit (excluding shipping, taxes, duties and customs charges), provided that the Customer returns the affected Kit in accordance with SENY MARITIME’s RMA instructions.
The Customer may also terminate the Agreement as set forth in Section 2.1. The remedies in this Section 5.5 shall be the Customer’s sole and exclusive remedies for obsolescence, to the maximum extent permitted by applicable law.
6. Payment Terms
6.1 Fees.
SENY MARITIME will charge the Customer the Monthly Recurring Charges for the Services (“MRC”), plus the purchase price of the Starlink Kit(s), shipping costs, handling fees, and any other applicable fees. Unless otherwise agreed in writing, fees for Services are billed in advance on a monthly, quarterly, or annual basis (as applicable to the selected plan).
All fees and payments under this Agreement are payable in United States Dollars (USD) or Euros (EUR), unless otherwise indicated in the applicable Order, invoice, or customer portal. The Customer acknowledges that MRC and other charges may change from time to time. SENY MARITIME will provide no less than thirty (30) days’ prior written notice of any material changes to MRC, unless a shorter notice period is required due to changes imposed by Starlink and/or upstream providers.
6.2 Overages; Data Allowances.
Data usage beyond the thresholds applicable to the Services selected by the Customer may be subject to network traffic management restrictions. If data usage exceeds the limits included in the Customer’s plan, SENY MARITIME reserves the right to bill, and the Customer agrees to pay, charges for excess data usage, where such overage billing is available and applicable. Overage charges (if any) may vary depending on the excess amount and the location/area of Service.
If the Customer fully consumes the data allowance prior to the renewal date, the Service may be suspended or unavailable until the plan is renewed, upgraded, or an additional data package/top-up is purchased (if available). Unused data allowances do not roll over to subsequent months unless expressly stated otherwise in writing.
6.3 Invoicing and Payment Terms.
Purchases made via SENY MARITIME’s are subject to the Terms of Service available at [INSERT LINK], which form part of this Agreement and are incorporated herein by reference.
For all other payment methods, the Customer shall pay all invoices within fifteen (15) days from the invoice issue date, unless otherwise stated on the invoice. The Starlink Kit will not be shipped prior to SENY MARITIME’s receipt of cleared payment, unless otherwise agreed in writing.
Any balance not paid by the due date may result in: (i) immediate suspension of Services; and (ii) interest accruing at a rate of 1.5% per month, or the maximum rate permitted by applicable law, whichever is lower. The Customer shall be responsible for all reasonable costs incurred by SENY MARITIME in connection with collection of past-due amounts, including, without limitation, collection agency fees, reasonable attorneys’ fees, filing fees, and court costs.
If the Customer is a vessel management company acting on behalf of a Site owner, SENY MARITIME may invoice the management company. SENY MARITIME reserves the right to invoice the Site owner directly if the management company fails to pay invoices when due.
6.4 Taxes.
All fees and charges are exclusive of any taxes, duties, or governmental charges, including, without limitation, any withholding taxes, federal, state, provincial, or local taxes, value added tax (VAT), sales taxes, or similar assessments. The Customer shall be responsible for all such taxes and charges, except for taxes on SENY MARITIME’s net income.
If SENY MARITIME is required by law to collect or pay any taxes on behalf of the Customer, SENY MARITIME may invoice the Customer for such amounts, and the Customer shall pay such invoice in accordance with Section 4.3.
6.5 Deposit; Security.
If the Customer fails to pay any fees when due, or if SENY MARITIME reasonably believes the Customer may fail to make timely or full payment, SENY MARITIME may, in its sole discretion, require the Customer to pay a reasonable deposit as security for the Customer’s obligations under this Agreement (the “Deposit”) prior to SENY MARITIME delivering any further Starlink Kit(s) or Services.
If the Customer does not provide the Deposit and pay any past-due fees, SENY MARITIME shall have no obligation to deliver any Starlink Kit(s) or Services and shall have no liability arising from such non-delivery, to the extent permitted by applicable law. SENY MARITIME may apply the Deposit as a set-off against any amounts due under this Agreement, including fees, costs, or other charges. Any remaining Deposit will be refunded after termination of this Agreement, provided the Customer’s account is current and no amounts remain due and payable.
6.6 Payment Authorization (Card Payments).
If SENY MARITIME agrees to accept payment by credit card or debit card, SENY MARITIME may initiate card payments to collect all fees incurred in connection with the Starlink Kit(s) and/or Services. The Customer authorizes SENY MARITIME to bill MRC and any one-time charges in advance and to automatically collect MRC via the card payment method on file.
By signing this Agreement and/or using the Services, the Customer authorizes recurring card payments by SENY MARITIME. Charges will be billed to the card provided by the Customer at purchase (or any updated card subsequently provided by the Customer).
The Customer must provide current, complete, and accurate billing information and promptly notify SENY MARITIME of any changes, including changes to billing address, card number, expiration date, or billing contact email address. The Customer may update such information by contacting SENY MARITIME. The Customer’s card issuer agreement governs use of the card, and the Customer should refer to that agreement for rights and liabilities as a cardholder.
7. Other Terms & Conditions
7.1 Intellectual Property.
The Customer acknowledges and agrees that the Services provided by SENY MARITIME under this Agreement may embody and reflect certain proprietary rights, including, without limitation, patent, copyright, trade secret, and other similar rights in and related to the Services, the network, and related systems (collectively, “Intellectual Property”). SENY MARITIME owns or controls all such Intellectual Property rights.
Subject to the Customer’s compliance with this Agreement, SENY MARITIME grants the Customer a limited, non-exclusive, non-transferable, and non-sublicensable licence to use the Intellectual Property solely to the extent necessary for the Customer to access and use the Services during the Term.
The Customer further acknowledges that any equipment, software, or components supplied or used by SENY MARITIME may include proprietary intellectual property of third-party manufacturers and licensors. The Customer agrees not to take any action inconsistent with, or infringing upon, such third-party rights. The Customer may not copy, duplicate, modify, distribute, reverse engineer, or transfer to any third party any software or firmware (whether owned by SENY MARITIME or licensed from a third party), except as expressly permitted by mandatory applicable law.
“SENY MARITIME” and its logos, as well as any other brand or product names (including, without limitation, “Starlink”) used in conjunction with the Services, are trademarks of SENY MARITIME, SpaceX, and/or their respective owners. No rights in such trademarks are granted to the Customer under this Agreement.
7.2 Disclaimer.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SENY MARITIME PROVIDES THE STARLINK KIT(S) AND SERVICES “AS IS” AND “AS AVAILABLE” WITHOUT ANY EXPRESS WARRANTY OR REPRESENTATION. SENY MARITIME DISCLAIMS ALL IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Nothing in this Agreement limits any warranty that cannot be excluded under applicable mandatory law or any manufacturer warranty provided directly by Starlink or other third parties.
7.3 Limitation of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY SHALL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR INDIRECT DAMAGES, OR FOR ANY LOSS OF GOODWILL, BUSINESS PROFITS, REVENUE, BUSINESS INTERRUPTION/WORK STOPPAGE, LOSS OR CORRUPTION OF DATA, COMPUTER FAILURE, DATA SECURITY BREACH, OR ANY OTHER INDIRECT LOSSES ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE SERVICES, THE STARLINK KIT(S), OR ANY INSTALLATION, REPAIR, REMOVAL, OR OTHER ASSOCIATED SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, STATUTE, TORT, STRICT LIABILITY, NEGLIGENCE, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SENY MARITIME’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT PAID BY THE CUSTOMER TO SENY MARITIME UNDER THIS AGREEMENT DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE THOUSAND UNITED STATES DOLLARS (USD 1,000).
Nothing in this Agreement excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable mandatory law (including, where applicable, liability for death or personal injury caused by negligence, fraud, or wilful misconduct).
7.4 Assumption of Risk.
THE CUSTOMER AGREES THAT USE OF THE SERVICES AND THE STARLINK KIT(S), INCLUDING USE BY ANY PERSON ACCESSING THE SERVICES THROUGH THE CUSTOMER’S ACCOUNT, IS AT THE CUSTOMER’S SOLE RISK. THE SERVICES ARE NOT DESIGNED, INTENDED, OR WARRANTED FOR MISSION-CRITICAL APPLICATIONS OR SAFETY-OF-LIFE USE CASES.
7.5 Confidentiality.
Each Party (the “Receiving Party”) may receive or have access to confidential or proprietary information of the other Party (the “Disclosing Party”) relating to the Disclosing Party’s business, operations, customers, technology, pricing, trade secrets, or other non-public information (“Confidential Information”).
Confidential Information does not include information that the Receiving Party can demonstrate: (i) is or becomes publicly available through no breach of this Agreement; (ii) was lawfully known to the Receiving Party prior to disclosure; (iii) is independently developed by the Receiving Party without use of the Disclosing Party’s Confidential Information; or (iv) is lawfully received from a third party without breach of a duty of confidentiality.
The Receiving Party shall: (a) protect the Confidential Information using at least the same degree of care it uses to protect its own confidential information of similar importance (and no less than reasonable care); (b) use the Confidential Information solely as necessary to perform or receive the Services under this Agreement; and (c) not disclose the Confidential Information to any third party except to its employees, officers, contractors, and professional advisers who have a need to know and are bound by confidentiality obligations at least as protective as those herein.
The Receiving Party may disclose Confidential Information if required by law, regulation, court order, or similar legal process, provided it gives the Disclosing Party prompt notice (to the extent legally permitted) and cooperates in seeking confidential treatment.
Information regarding Customers and end users shall be deemed Confidential Information. The obligations in this Section shall survive termination of this Agreement for three (3) years, and indefinitely for trade secrets (to the extent permitted by applicable law).
7.6 Compliance with Laws; Regulatory and Sanctions Controls.
The Customer agrees to keep SENY MARITIME informed (including by providing prior written notice) of the Site’s current flag/registry and any expected changes thereto. SENY MARITIME reserves the right to suspend the Services where necessary to comply with applicable laws and regulations, including U.S. Department of the Treasury Office of Foreign Assets Control (“OFAC”) sanctions, U.S. Department of State measures, and U.S. export controls administered by the U.S. Department of Commerce Bureau of Industry and Security (“BIS”), or if the Starlink Kit causes unlawful interference.
The Customer is solely responsible for obtaining and maintaining any licences, permits, approvals, and authorisations required by the Site’s flag state and/or any jurisdiction in whose territorial waters the Site operates, where such operation is permitted under the Starlink Policies.
7.7 Customer Representations.
The Customer represents and warrants to SENY MARITIME that:
a) It will not use the Services or Starlink Kit(s) as: (i) a residential user and/or consumer; (ii) an unauthorised reseller; (iii) any agency within the United States Federal Government; or (iv) any military, paramilitary, or intelligence community user (or for such use cases) in any country, including via a defence contractor, unless expressly authorised by Starlink and permitted by applicable law.
b) Neither the Customer nor any person/entity controlling, controlled by, or under common control with the Customer, nor any of its owners, directors, or officers, is (i) listed on the OFAC Specially Designated Nationals and Blocked Persons List (“SDN List”) or otherwise subject to sanctions administered by OFAC, the European Union, or the United Kingdom; or (ii) acting, directly or indirectly, for or on behalf of any sanctioned person, group, entity, or country. The Customer is not entering into this transaction on behalf of, or facilitating this transaction for, any such sanctioned party. (OFAC sanctions search: https://sanctionssearch.ofac.treas.gov/)
c) The Customer will not use the Services or Starlink Kit(s) in any territory, jurisdiction, or territorial waters subject to comprehensive sanctions or where such use is prohibited under applicable sanctions laws and the Starlink Policies, as amended from time to time.
d) The Customer understands that U.S. export control laws and regulations may restrict the export, re-export, transfer, and use of U.S.-origin commodities and technology (including the Starlink Kit(s)). The Customer will not export, re-export, transfer, or provide access to the Starlink Kit(s), software, or Services in violation of applicable export laws. If a licence or authorisation is required, the Customer will cooperate with SENY MARITIME to the extent reasonably necessary to obtain such licence or authorisation.
e) The Customer will comply with all applicable anti-corruption laws (including the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act), including laws prohibiting the direct or indirect offer, promise, authorisation, or giving of anything of value to any person (including government officials and employees of state-owned enterprises) to improperly influence any act or decision, secure an improper advantage, obtain or retain business, or direct business to any person or entity.
f) The Customer will comply with applicable privacy and data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) where applicable. Where SENY MARITIME processes personal data, such processing will be conducted in accordance with SENY MARITIME’s privacy policy (as updated from time to time) and, where applicable, Starlink’s privacy practices:
- SENY MARITIME Privacy Policy: https://senymaritime.com/privacy-policy
- Starlink Legal/Privacy: https://www.starlink.com/legal
g) The Customer will not use the Services or Starlink Kit(s), directly or indirectly, in support of restricted energy projects or transactions involving sanctioned parties, including those on the Sectoral Sanctions Identifications (“SSI”) List, where prohibited by applicable sanctions laws, as amended from time to time.
7.8 Exclusions; Force Majeure.
SENY MARITIME is not responsible for damage to the Starlink Kit(s) after shipment, or for faulty operation of the Starlink Kit(s) or the Services resulting from: (a) manual re-pointing of the antenna; (b) repair, modification, or disassembly by anyone other than Starlink, SENY MARITIME, or their authorised agents; (c) failure to follow instructions, including obstruction of the Kit’s field of view; (d) fire, flood, wind, hurricane, lightning, earthquake, extreme weather, or other acts of God; (e) spills of food or liquids; (f) planned or emergency network maintenance; (g) problems with the Customer’s electrical power or network equipment; (h) misuse, abuse, accident, vandalism, alteration, or neglect; (i) normal wear and tear or superficial defects not impacting performance; (j) use with devices not provided or approved by Starlink or SENY MARITIME; (k) inability to obtain or maintain necessary permissions, authorisations, or permits; (l) attempted use outside Starlink’s coverage/authorised areas; or (m) events not reasonably within SENY MARITIME’s or Starlink’s control.
Neither Party shall be liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including the events listed above (“Force Majeure”). The affected Party shall use reasonable efforts to mitigate the effects of the Force Majeure event and resume performance as soon as reasonably practicable.
7.9 Indemnification.
The Customer shall assume all loss and liability of any nature arising out of its possession, installation, or use of the Starlink Kit(s) and Services and shall indemnify, defend, and hold harmless SENY MARITIME, its affiliates, and their respective officers, directors, shareholders, employees, suppliers, and agents (the “Indemnitees”) from and against any third-party claim, suit, action, or judgment, and any related damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) the Customer’s use of the Services or the Starlink Kit(s); (b) the Customer’s breach of this Agreement or the Starlink Policies; or (c) the Customer’s violation of applicable law.
This indemnity shall not apply to the extent a claim results from the gross negligence or wilful misconduct of the Indemnitees. SENY MARITIME shall provide the Customer with prompt notice of any claim (to the extent reasonably practicable) and reasonable cooperation, and SENY MARITIME may participate in the defence at its own expense.
8. Miscellaneous
8.1 Severability.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable (in whole or in part) by a court or competent authority, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or, if such modification is not possible, severed. The remaining provisions shall remain in full force and effect. The Parties shall negotiate in good faith to replace the invalid provision with a valid provision that most closely reflects the original intent and economic effect.
8.2 Governing Law; Forum.
This Agreement shall be governed by and construed in accordance with the laws of [JURISDICTION TO BE UPDATED], without regard to its conflict of laws principles. Any dispute arising out of or relating to this Agreement shall be submitted to the exclusive jurisdiction of the courts of [VENUE TO BE UPDATED], and each Party irrevocably submits to such jurisdiction.
8.3 Authority.
Each Party represents and warrants that it is duly organised, validly existing, and in good standing (where applicable) under the laws of the jurisdiction of its incorporation or organisation, and that the person executing this Agreement on its behalf has full power and authority to enter into and bind such Party to this Agreement.
If the Customer is a vessel management company, the Customer represents and warrants that it is either: (i) contracting on its own behalf and is authorised to enter into this Agreement; or (ii) acting as the duly authorised agent (or attorney-in-fact) of the Site owner and is authorised to execute this Agreement on the owner’s behalf.
8.4 Amendments.
SENY MARITIME may amend these Terms (including incorporated Starlink Policies and related pricing and payment terms) by providing written notice to the Customer. Unless otherwise specified in the notice (or unless a different timeline is required by Starlink and/or upstream providers), amendments will become effective thirty (30) days after notice.
If the Customer does not agree to an amendment, the Customer may terminate this Agreement in accordance with [SECTION TO UPDATE] before the effective date of the amendment. To the maximum extent permitted by applicable law, termination shall be the Customer’s sole and exclusive remedy for any amendment.
8.5 Assignment; No Unauthorised Transfers.
The Customer represents and warrants that the Services and Starlink Kit(s) purchased under this Agreement are for the Customer’s own use and benefit and that the Customer shall not resell the Services or Starlink Kit(s) without SENY MARITIME’s prior written consent.
The Customer may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under this Agreement (including the Services, software, or Starlink Kit(s)) without SENY MARITIME’s prior written consent. Any unauthorised assignment or transfer shall be null and void and may be grounds for immediate termination.
SENY MARITIME may assign this Agreement to any affiliate or subsidiary, or to any successor in interest in connection with a merger, consolidation, reorganisation, or sale of all or substantially all of its assets. Subject to this Section, this Agreement shall be binding upon and inure to the benefit of the Parties and their respective permitted successors and assigns.
8.6 Subcontractors.
SENY MARITIME may use subcontractors and/or affiliates to perform certain obligations under this Agreement, provided that SENY MARITIME remains responsible for the performance of such obligations as if performed directly by SENY MARITIME.
8.7 Relationship of the Parties.
Nothing in this Agreement creates or shall be deemed to create any agency, partnership, joint venture, employment, or fiduciary relationship between the Parties. Neither Party has authority to bind the other Party in any manner.
8.8 Notices.
Any notice required or permitted under this Agreement shall be in writing and shall be deemed given: (i) when delivered personally; (ii) when sent by email with confirmation of delivery (or absence of bounce-back), provided that the sender retains a record of transmission; or (iii) on the date of delivery confirmation when sent by a reputable courier service.
Notices to SENY MARITIME shall be sent to: [office@senymaritime.com] and, if required, by courier to: [ADDRESS TO BE UPDATED]. Notices to the Customer shall be sent to the email and/or address provided by the Customer in the Order, portal, or invoice, unless updated in writing.
8.9 Entire Agreement.
This Agreement (including these Terms and the incorporated Starlink Policies) constitutes the entire agreement between the Parties regarding its subject matter and supersedes all prior or contemporaneous agreements, communications, proposals, and understandings, whether oral or written, relating to that subject matter.
8.10 No Waiver.
No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default, whether of the same or different nature. No failure or delay by either Party to exercise any right, power, or remedy under this Agreement shall operate as a waiver of that right, power, or remedy.
2026 Seny Maritime LLC