OceanlinkX -

Support

 

Need help? We're here. Choose the option that fits your question.
 
EMAIL
Technical issues: support@senymaritime.com
Billing / subscriptions: subsriptions@senymaritime.com
Privacy / data requests: privacy@senymaritime.com
We reply within 1 business day (Mon-Fri, EU timezone).

COMMUNITY
 
Join our Telegram channel for announcements and direct discussion:
https://t.me/oceanlinkx
 
 
REPORT A BUG
 
Include in your email:
- App version (Settings → About)
- Device model + Android / iOS version
- RouterOS version (System → Resources on the router)
- What you did, what you expected, what actually happened
- Screenshot if possible
 
 
SUBSCRIPTIONS AND REFUNDS
 
Manage or cancel your subscription:
Android — Google Play → Profile → Payments and subscriptions → Subscriptions
iOS — Settings → Apple ID → Subscriptions
 
Refunds are handled by the store where you purchased the subscription
(Apple or Google), per their published policies.
 
For billing disputes or questions about a charge, email
support@senymaritime.com.
 
 
SECURITY ISSUES
 
Found a vulnerability? Please email support@senymaritime.com privately
instead of posting publicly. We will respond within 48 hours.
 
 
LEGAL
 
Privacy Policy — https://senymaritime.com/oceanlinkx/privacy
Terms of Use — https://senymaritime.com/oceanlinkx/terms
 
 
© 2026 Seny Maritime

11. Contact information

For privacy-related questions, please contact us on privacy@senymaritime.com.

  • Data Controller: Seny Maritime LLC (Сени Маритайм ЕООД)
  • UIC/EIK: 208587893 | VAT No.: BG208587893
  • Registered address: District 52-38, Village Cherkovo, Karnobat Municipality, Burgas Region, 8478, Bulgaria
  • E: office@senymaritime.com
  • T. +359 88 491 7316
  • Email: support@senymaritime.com

© 2026 Seny Maritime. All rights reserved.

20. Language / Translation (Informational Only)

Any translation of these Terms is provided for convenience and informational purposes only. In the event of any discrepancy, inconsistency, or conflict between the English version and any translated version, the English version shall prevail and be legally binding.

Contacts:

Purchase | Orders Department: purchase@senymaritime.com

Accounting | Billing Assistance: subscriptions@senymaritime.com

Seny Maritime | Sales Department: office@senymaritime.com

Seny Maritime: info@senymaritime.com

Support:

Customer Starlink Support:  support@senymaritime.com

WhatsApp/Telegram: +359 88 491 7316